General and pre-purchase questions
Email Clearward at ClearwardLiving@gmail.com. Tell us which system you are considering and whether you plan to use Microsoft Excel or import a copy into Google Sheets.
Order and download support
Open your Etsy purchases, choose the Clearward order, and use the order-help or message option. Include the product name, product ID if available, version number, device, spreadsheet app, and the exact error message.
Prefer Etsy messages?
You can also use the message option in the Clearward Etsy shop. Etsy remains the best place for questions tied to a listing, purchase, download, or refund request.
